Service & Support
Halcyon Drives are the perfect partner to keep your plant running around the clock whatever your drive application.
As part of our ‘PIECE OF MIND’ approach to maintaining your equipment, our ABB trained engineers can offer the following services through our total solutions package:
Halcyon Drives is able to offer tailored service contracts on inverter drives offering an individual service to meet each company’s unique requirements.
To provide a total drive ‘Peace of Mind’ solution, we offer a 24 hour/365 day call out service within specified response times. Upon commencement of a new contract, a full audit & report is undertaken and provided to each site on all inverter drives to be protected. The condition and set up of each drive is checked to ensure correct operation and efficient running.
Inverter Drive Hire
To support our comprehensive stock range of ABB Drives, Halcyon Drives have an extensive selection of Drive Units available for hire.
- Do you have an inverter breakdown?
- Need to resolve critical downtime issues?
- Prove energy savings before committing?
- Reduce development costs?
As more and more electronic equipment is connected to the Power Supply Network the effect of non-linear loads will cause deterioration in quality. The introduced Engineering Recommendation G5/5 lays down the conditions under which connection to the Electricity Supply Network will be allowed and affect every consumer connected to the public electricity supply, including domestic and commercial consumers, as well as industrial users.
As an ABB Authorised Value Provider (AVP), Halcyon Drives have access to the ABB Drives Installed Base, which is updated regularly and prompts us when a Variable Speed Drive is scheduled for Preventative Maintenance. With your drives registered on the Drives Installed Base, we can establish where your drives are within ABB’s recommended life cycle, and plan for what actions are needed to keep your drives running smoothly.
Our ABB trained and approved service engineers can install and commission new drives on site ensuring that the installation meets with the manufacturers recommendations for cabling, airflow etc. On those unfortunate occasions when inverters do breakdown, we can call to site, assess the condition of any manufactures inverters and either offer a repair or replacement option to ensure the customers "Down Time" is minimised. Having in excess of £250K of ABB Inverters in stock ensures that Halcyon Drives can offer support and service we believe second to none.